Quality

To better meet the needs of our customers, Purple has focused all his efforts in the development, updating and optimization of its devices:

  • last-generation device, chosen and prepared to offer to every single service transport edited ad hoc;
  • well-researched and localized infrastructure to serve the needs of our customers and the vehicles that we use;
  • a company organization chart highly refined to ensure rapid and effective services.

 

CERTIFIED QUALITY SYSTEM

Purple guarantees the quality of its service through targeted analysis and procedures:

  • study of customer needs and identification of solutions to your demands;
  • careful evaluation of customer satisfaction;
  • optimization and rationalization of the procedures necessary for the performance of the agreed service;
  • prevention of complaints and claims;
  • continuous improvement of business performance;
  • synergetic use of different business functions and sharing of objectives, strategies and decisions;
  • in-depth analysis of expectations and market changes;
  • compliance with regulations;
  • constant respect of the quality system Certificate UNI EN ISO 9001/2008 integrated safety and environment.